Now Hiring: Director of Support Services
The Arc of Harrisonburg and Rockingham is seeking a Director of Support Services to lead and expand our programs that support individuals with intellectual and developmental disabilities in living meaningful, connected lives in our community.
As a key member of our leadership team, the Director will oversee Community Engagement, In-Home, and Community Coaching services, ensuring quality, compliance, and person-centered outcomes. This role includes program development, risk management, documentation oversight, and direct supervision of staff.
Responsibilities include:
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Leading and expanding community-based programs that foster independence and inclusion.
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Ensuring compliance with state and local regulations and maintaining quality improvement plans.
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Supervising, training, and supporting Direct Support Professionals.
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Building community partnerships for volunteer placements and engagement opportunities.
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Assisting with strategic initiatives and grant-related reporting.
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Stepping in as needed to provide direct support to participants.
Qualifications:
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Bachelor’s degree in human services (required) with at least 3 years’ experience supporting individuals with IDD.
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Qualified as a QDDP (or eligible).
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Strong leadership, organizational, and communication skills.
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Ability to problem-solve, stay calm under pressure, and represent The Arc professionally in the community.
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Clean driving record and ability to pass background checks.
Job Type: Full-time
Salary: $40,301 – $55,760 per year
Benefits: Health, dental, vision, life insurance, paid time off
To apply, contact Amanda Hawkins, HR/Onboarding & Engagement Specialist, at hr@hrarc.org.